$20 OFF when you book online — applied automatically

Alisafa Appliance Repair logo ALISAFA Appliance Repair (781) 473-6001
Tap to call (781) 473-6001

5.0 · 87 Google reviews

Appliance broken?
Ali fixes it.

8 years serving Greater Boston and Southern New Hampshire. 7 days a week, 8 AM to 8 PM.

Residential repairs and installations. Gas and electric. All major brands.

Alisafa Appliance Repair: an illustrated portrait of Ali with arms folded, standing in front of a refrigerator, washer, microwave and range. Phone 781-473-6001, established 2018.

What customers say

5.0 stars. 87 reviews.
Same guy every time.

These are real Google reviews, reproduced as written.

Chris Lentz
5 out of 5

Alisafa was excellent. Right on time and explained everything wrong with the dryer. He was very honest and telling us that it would be a better investment to buy a new one instead of spending whatever it would cost to repair ours.

3 months ago
Ana Razo
5 out of 5

Ali was the first person to get back to me right away when my refrigerator gave out. He promptly called and set up a time to take care of the issue. Was here on time, and did a very thorough evaluation to find what was wrong. Very knowledgeable, honest, responsive, professional and trustworthy! Would definitely recommend!

2 months ago
Justin Mack
5 out of 5

Alisafa was great. Contacted me within minutes of reaching out. Quickly diagnosed the issue over the phone and arrived onsite when he said and quickly went to work and fixed the issue. Very personable and will hire again in the future.

2 months ago
David Villanueva
5 out of 5

Ali did a fantastic job repairing my appliance. He was prompt, professional, and clearly knows his trade. He diagnosed the problem quickly and had it fixed without any hassle. Fair pricing and great communication throughout. Highly recommend Ali for any appliance repair work!

3 months ago
Supreme Stone Inc
5 out of 5

Came out right away. Got my dryer up and running in no time. Makes the process as easy as can be. Extremely knowledgeable. Prices are very competitive. Highly recommend.

3 months ago

Residential repair & installation

What I fix

Gas and electric, repairs and new installations, all major residential brands. Not sure your unit is on the list? Call and ask.

Refrigerators & Freezers

Not cooling, leaking, ice buildup, noisy

Washers

Won't spin, won't drain, shaking, error codes

Dryers

No heat, won't tumble, takes three cycles to dry

Dishwashers

Standing water, not cleaning, door leaks

Ovens, Ranges & Cooktops

Uneven heat, burners won't light, bad controls

Ice Makers

No ice, slow production, leaking, frozen line

Brands

I service all major residential brands — Whirlpool, Maytag, GE, LG, Samsung, Frigidaire, Electrolux, KitchenAid, Bosch, Amana, Kenmore, Speed Queen, Sub-Zero, Wolf, Thermador, Viking, Miele, Fisher & Paykel, Haier, Hotpoint, Magic Chef, Danby and more.

All brand names and trademarks are the property of their respective owners. Alisafa Appliance Repair is an independent service company.


Three steps

How it works

No dispatcher, no call center, no handoff. You talk to Ali, and Ali is the one who shows up.

Call or book online

Phone is fastest — (781) 473-6001, 8 AM to 8 PM, seven days. Or book a slot online and take $20 off the service call.

Ali diagnoses it in person

You get an exact price before any work begins. The $75 service call goes toward your repair. If you'd rather not go ahead, you owe nothing beyond the service call.

Fixed, and backed

Repair done, area cleaned up, and a 6-month warranty on parts and labor.

No surprises

Pricing & warranty

Here is exactly how the money works, so nothing at your kitchen door is a surprise.

Service call

$75

$95 when you book online — $20 off, applied automatically.

You pay the service call on-site at the visit. It is not waived and it is not free — it pays for Ali's travel and the hands-on diagnosis.

Credited toward your repair

If you approve the repair, the $75 service call is credited toward the repair total. You are not paying it twice.

If you decide not to go ahead, the service call is all you owe, and you keep the diagnosis.

Why there are no phone quotes

Two washers with the same symptom can have two different failures and a $200 difference in parts. Ali will not guess at a number over the phone and then change it in your laundry room.

You get an exact price after the on-site diagnosis, before any work starts.

6-month warranty

Every repair carries a 6-month warranty on parts and labor. If the same fault comes back inside six months, Ali comes back — no second service call.

Cash, card and check accepted.


Owner-operated since 2018

Meet Ali

I started Alisafa Appliance Repair in 2018. Eight years later it is still one man: I answer the phone, I drive to your house, I do the diagnosis, I do the repair, and I stand behind it.

That means nobody hands your job to a subcontractor and nobody reads you a script. If I tell you your dryer is worth fixing, it is because I looked at it. If I tell you it isn't — and I do tell people that — it is because buying a new one is the better use of your money.

Residential only, repairs and installations, gas and electric, all major brands. Greater Boston and Southern New Hampshire, seven days a week.

— Ali, owner & technician

Greater Boston + Southern NH

Service area

Based in Wilmington, MA and covering roughly 40 miles out. Towns that exist in both states are labeled so you know which one I mean.

Massachusetts

  • Boston
  • Cambridge
  • Somerville
  • Medford
  • Malden
  • Everett
  • Chelsea
  • Revere
  • Arlington
  • Belmont
  • Watertown
  • Newton
  • Waltham
  • Lexington
  • Winchester
  • Woburn
  • Burlington
  • Bedford, MA
  • Stoneham
  • Melrose
  • Wakefield
  • Reading
  • North Reading
  • Wilmington
  • Tewksbury
  • Billerica
  • Chelmsford
  • Lowell
  • Dracut
  • Andover
  • North Andover
  • Lawrence
  • Methuen
  • Saugus
  • Lynn
  • Peabody
  • Danvers
  • Salem, MA
  • Concord, MA

New Hampshire

  • Nashua
  • Hudson
  • Merrimack
  • Litchfield
  • Hollis
  • Amherst, NH
  • Milford, NH
  • Brookline, NH
  • Pelham
  • Salem, NH
  • Windham
  • Derry
  • Londonderry
  • Bedford, NH
  • Manchester
  • Goffstown
  • Hooksett
  • Concord, NH

Not on the list? Call (781) 473-6001 — if you're within about 40 miles, Ali can usually make it work.

Secondary option — phone is fastest

Book online & save $20

Calendar not loading? Open it on cal.com or call (781) 473-6001.

Straight answers

Questions people actually ask

Still stuck? Call (781) 473-6001 — Ali answers his own phone.

How much is the service call, and do I get it back?

$95, or $75 when you book online. You pay it on-site at the visit — it is not waived and not free. If you approve the repair, that $75 is credited toward your repair total, so you are not paying it twice. If you decide not to repair, the service call is all you owe and the diagnosis is yours.

How soon can Ali come out?

Often the same day when the part is already on the truck and there's an open slot; otherwise usually the next day. Call (781) 473-6001 and Ali will tell you what's actually available — not a window he can't keep.

What are your hours?

8 AM to 8 PM, seven days a week, including weekends.

Can I get a price over the phone?

No. The same symptom can come from several different failures with very different parts costs. Ali gives you an exact price after looking at the appliance in your home, and before any work begins.

Which brands do you work on?

All major residential brands, gas and electric — Whirlpool, Maytag, GE, LG, Samsung, Frigidaire, KitchenAid, Bosch, Kenmore, Sub-Zero, Wolf, Thermador, Viking, Miele and the rest. If you're unsure, call with the brand and model number.

What does the warranty cover?

Six months on parts and labor. If the same fault returns within six months, Ali comes back and there is no second service call.

What if it's not worth repairing?

Ali will tell you. If the repair costs more than the appliance is worth, you'll hear that plainly, along with what he'd do in your place. Several of the Google reviews above are from people he told to buy a new one.

Do you do installations too, or only repairs?

Both. Residential repairs and new appliance installations, gas and electric.

Do you work on commercial equipment?

No — residential appliances only.

How do I pay?

Cash, card or check, paid on-site. Nothing is charged when you book online.